Shipping
Shipping Information
At DeeShoePlug, we are committed to delivering your orders safely and promptly. Please take a moment to read through our shipping policy to ensure a smooth shopping experience.
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### **1. Processing Time**
- **Order Processing:** Orders are typically processed within **1-2 business days** after payment is confirmed. Please note that processing times may vary depending on order volume and product availability.
- **Business Days:** We process orders Monday through Friday, excluding weekends and public holidays.
If you place an order over the weekend or on a holiday, your order will be processed the following business day.
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### **2. Shipping Methods & Delivery Times**
We offer a range of shipping options to meet your needs. Shipping times will vary based on your location and the shipping method selected at checkout. Here are our estimated delivery times:
- **Standard Shipping**: Typically arrives within **[X] to [X] business days** (Domestic)
- **Expedited Shipping**: Typically arrives within **[X] to [X] business days** (Domestic)
- **International Shipping**: Delivery times vary, usually between **[X] to [X] weeks**, depending on your location and customs processing.
Once your order has shipped, you will receive a confirmation email with a tracking number.
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### **3. Shipping Costs**
- Shipping costs are calculated based on the **weight** of your order and your **delivery location**.
- **Free Shipping:** We offer **free shipping** on orders over **[Amount]** for domestic orders within [Your Country/Region].
- The shipping fee will be calculated at checkout based on the shipping method and destination.
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### **4. Tracking Your Order**
Once your order has been shipped, we will send you an email (or SMS, if applicable) with tracking details. You can use this tracking number to follow your package’s journey via the carrier’s website. Please allow 24-48 hours for the tracking information to update.
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### **5. Shipping Delays**
While we strive to ensure that all orders are shipped promptly, there may be occasional delays due to:
- High demand or seasonal fluctuations
- Weather-related disruptions
- Carrier delays
- Customs delays for international orders
If your order is delayed, we recommend checking the tracking information first. If the tracking information hasn’t updated or your package is significantly delayed, please contact us, and we’ll assist you in resolving the issue.
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### **6. International Shipping**
- We offer international shipping to many countries. Delivery times for international orders vary depending on your location and customs processing times.
- **Customs Duties & Taxes**: Please be aware that international shipments may be subject to customs duties, taxes, or other import fees, which are the responsibility of the customer. These fees are determined by your local customs office and vary by country.
- We are not responsible for any delays caused by customs processing.
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### **7. Shipping Restrictions**
We currently do not ship to the following locations:
- **[List any regions/countries you do not ship to]**
If you live in an area where we don’t ship, please contact us to see if there are any other shipping options available.
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### **8. Lost or Stolen Packages**
- Once an order has been shipped, the risk of loss or damage is transferred to the carrier. We are not responsible for lost, stolen, or damaged packages during transit.
- If your package is lost or stolen, please contact the carrier directly using the tracking number provided. If necessary, we can assist in filing a claim with the carrier.
**Tip**: We recommend providing a secure shipping address (e.g., work address or a neighbor’s address) to reduce the risk of lost or stolen packages.
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### **9. Address Accuracy**
Please double-check your shipping address before completing your order. If there’s an error in your shipping address, please contact us immediately @DeeShoePlug on instagram and we will do our best to correct it before your order ships.
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### **10. Order Issues or Inquiries**
If you have any issues with your order or shipping, or if you’d like to inquire about a shipment, feel free to contact us at:
On Instagram
We’re here to help and will do our best to resolve any shipping-related issues you may encounter.
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### **Thank you for shopping with us!**
We truly appreciate your business and strive to make your shopping experience as easy and enjoyable as possible. If you have any questions or concerns about shipping, please don’t hesitate to contact us.